In this episode, Ricky talks with School Nurse Petra Burkard, RN about the small moments she finds with students and their families to build trust and meaningful relationships — whether during drop-off or dismal or during lunch or in the corridor between classes. She also talks about the importance of staff communication, which on so many levels helps build a community of support for everyone at school from the students and teachers to the paraprofessionals and cafeteria and custodial staff.